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Fanfy LTD Content Monitoring Policy

Last Updated: September 2024

1. Introduction

At Fanfy LTD ("Fanfy," "we," "us," or "our"), we are committed to providing a safe, respectful, and enjoyable environment for all our users. This Content Monitoring Policy outlines the standards and procedures we have in place to monitor, moderate, and manage content generated on our platform, especially concerning AI-generated images and interactions.

By using our services, you agree to comply with this policy. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting.

2. Scope

This policy applies to all content generated, uploaded, or transmitted through our services, including but not limited to:

  • AI-generated images
  • Text and voice interactions with AI chatbots and avatars
  • User profiles and usernames
  • Any other user-generated content within the platform

3. Prohibited Content

We prohibit the creation, sharing, or distribution of content that includes, but is not limited to, the following categories:

A. Illegal Content

  • Violent or Criminal Activities: Depictions or encouragement of violent acts, terrorism, or other criminal activities.
  • Child Exploitation: Any content that exploits or endangers minors, including child sexual abuse material (CSAM).
  • Illicit Goods and Services: Promotion or sale of illegal substances, weapons, or prohibited services.

B. Harassment and Hate Speech

  • Harassment and Bullying: Content that targets individuals or groups with the intent to harass, bully, or threaten.
  • Hate Speech: Any content that promotes violence or hatred against people based on race, ethnicity, national origin, religion, disability, disease, age, sexual orientation, gender, or gender identity.

C. Sexual and Explicit Content

  • Non-Consensual Intimate Content: Sharing of intimate images or videos of individuals without their consent.
  • Sexual Exploitation: Content that depicts or promotes sexual activities which are illegal, non-consensual, or exploitative.

D. Privacy and Personal Data

  • Personal Identifiable Information (PII): Unauthorized disclosure of personal information about individuals, including addresses, phone numbers, or financial details.
  • Impersonation: Pretending to be another person or entity in a deceptive manner.

E. Intellectual Property Infringement

  • Copyright Violations: Unauthorized use or distribution of copyrighted material.
  • Trademark Infringement: Use of trademarks in a manner that may cause confusion or imply endorsement.

F. Misinformation and Fraud

  • Disinformation: Spreading false information that can cause harm.
  • Scams and Fraudulent Activities: Content intended to deceive others for financial or personal gain.

4. Content Monitoring Procedures

A. Automated Monitoring

  • AI Filtering Systems: We employ advanced AI algorithms to automatically detect and filter prohibited content in real-time.
  • Keyword and Image Recognition: Use of machine learning models to identify suspicious text and images based on predefined criteria.

B. Human Moderation

  • Content Review Team: A dedicated team of trained moderators reviews flagged content to determine compliance with this policy.
  • Escalation Protocols: Content that is ambiguous or requires specialized knowledge is escalated to senior moderators or legal counsel.

C. User Reporting

  • Reporting Mechanisms: Users can report content or interactions they believe violate this policy using in-app reporting tools or by contacting support@fanfy.ai.
  • Anonymity and Confidentiality: Reports are handled confidentially, and the identity of the reporting user is protected.

5. Enforcement Actions

We reserve the right to take appropriate action against users who violate this policy, including but not limited to:

A. Content Removal

  • Immediate Deletion: Prohibited content may be removed without prior notice.
  • Notification: Users may receive a warning or explanation regarding the removal.

B. Account Restrictions

  • Temporary Suspension: Accounts may be temporarily suspended pending investigation.
  • Permanent Ban: Severe or repeated violations may result in permanent account termination.

C. Legal Action

  • Law Enforcement Notification: We may report illegal activities to relevant authorities.
  • Compliance with Legal Requests: We will cooperate with lawful requests for information in accordance with our Privacy Policy.

6. User Responsibilities

By using our services, you agree to:

  • Adhere to the Policy: Familiarize yourself and comply with this Content Monitoring Policy.
  • Use Features Appropriately: Utilize AI-generated content responsibly and ethically.
  • Report Violations: Promptly report any content or behavior that violates this policy.

7. AI-Generated Images and Content

A. Content Generation Controls

  • SFW and NSFW Modes: Users must confirm their age to access NSFW content, which is restricted to users 18 and older.
  • Content Filters: Our systems incorporate filters to prevent the generation of prohibited content categories.

B. User Prompts and Interactions

  • Responsible Use: Users should avoid prompting the AI to generate prohibited content.
  • Prohibited Prompts: Attempts to circumvent content filters or encourage the generation of disallowed content are violations of this policy.

8. Data Privacy and Security

All content is handled in accordance with our Privacy Policy, ensuring user data is protected and used appropriately.

9. Appeals and Disputes

A. Appealing Enforcement Actions

  • Submission of Appeal: Users may appeal enforcement actions by contacting support@fanfy.ai within 14 days of the action.
  • Review Process: Appeals will be reviewed by a senior member of the moderation team or management.
  • Outcome Notification: Users will be informed of the appeal decision and any subsequent actions.

B. Dispute Resolution

  • Good Faith Efforts: We strive to resolve disputes amicably and fairly.
  • Legal Proceedings: Disputes that cannot be resolved internally may be subject to the terms outlined in our Terms of Service regarding governing law and jurisdiction.

10. Compliance with Laws and Regulations

We are committed to complying with all applicable laws and regulations related to content moderation, including but not limited to:

  • Digital Economy Act
  • General Data Protection Regulation (GDPR)
  • Children's Online Privacy Protection Act (COPPA)
  • Preventing and Combating the Sexual Exploitation of Children

11. Training and Awareness

A. Staff Training

  • Regular Updates: Moderation staff receive ongoing training on content policies, legal requirements, and best practices.
  • Sensitivity Training: Special emphasis on handling sensitive content appropriately and ethically.

B. User Education

  • Guidelines and Resources: Providing users with clear guidelines on acceptable content and how to use the platform responsibly.
  • Community Engagement: Encouraging a community culture that promotes respect, safety, and positive interactions.

12. Transparency

B. Policy Updates

  • Notification of Changes: Significant changes to this policy will be communicated to users via email or through notices on our platform.
  • Version History: Previous versions of the policy will be archived and available upon request.

13. Contact Information

If you have questions or concerns about this Content Monitoring Policy, please contact us:

  • Email: support@fanfy.ai
  • Address:Fanfy LTD 124 City Road London, United Kingdom EC1V 2NX

Acknowledgment

By using Fanfy's services, you acknowledge that you have read and understood this Content Monitoring Policy and agree to abide by its terms.

Effective Date

This Content Monitoring Policy is effective as of the date indicated at the top of this document.

Fanfy LTD is dedicated to creating a safe and enjoyable environment for all users. We appreciate your cooperation in maintaining the integrity and quality of our platform. Together, we can ensure that Fanfy remains a respectful and engaging community for everyone.